Alan's New CD Program: Delivering Legendary Customer Service
Here is the program everyone has been asking about. Based on 5 years' worth of consulting and speaking assignments, this multi-CD program covers everything your business needs to implement a legendary customer service program.
Here are just a few of the topics covered in the self-study program:
Why improving your customer service will actually reduce your marketing costs
Why customer retention leads to employee retention and increased job satisfaction
How to change the company culture to make your company more customer friendly
What to do when you have an unhappy customer
The steps to take to take to make your company stand out from your competitors as the best company to do business with
This CD program retails for $297. The special price for attendees of Alan's Extraordinary Customer Service webinar is only $149.
This price is valid until midnight October 15, 2008. At that time the price will revert to the original $297. Order now to get the special 50% discount.
